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EDIC ID Suite 20l 3681 kempt Rood Response Halifax, Nova Scotio Systems B3k 4X6 Tel: (902) MM-MN ofways on call, Fag: (902) 454-7857 -__ - E-mal. medicaid@fox.nstn.ca http://wwwAha:fcAid-Crmadacom March 28th. 2001 Dear Client, . Chan e in uarterl Half Year! Billin and Visits, Over the past several years the company has been acquiring more modern equipment which permits us to make changes advantageous to both you as our client and also our Service Administrator. Our newest pendants are equipped with a battery with a life expectancy of at least 5 years or 2000 activations. This means that our former practice ofvisiting you every six months to change your pendant battery and test your system, is no longer necessary. We are therefore enclosing our bill for your next period of monttorlng, starting at the beginning of April. We have also enclosed a self addressed, pre-stamped envelope, in which you may forward your payment. As I previously advised you, Mr, Stu Godkin will be contacting you by phone, toward the end of the montlror the beginning of next month, to update your Client Profile Form and make any changes that might be necessary. These he will forward to us and we will update our central computer at the monitoring station. We invite you to test your system whenever you might like to, but please call the monitoring station first at 1-800-772-5034- Please give them your name and your unit number, as listed on the enclosed invoice, and then activate the unit. lt'you have a voice unit, they will be able to talk to you directly. lfyou have a basic unit then the monitoring station will call you back to eonfirm that your signal has come into the station. We are pleased to be able to. red.uce the time and travel that we will have to do in the future. Not only does this reduce pollution; It also permits us to maintain the existing rates that you are being charged at present, for the next 12 yyonths. Naturally Walt Dickie is available should you experience any dirriculties at all with your test at (705) 8352500 or please feel free to call our omces at Ie8oo-565-9135. Alter a long and hard winter I will take this opportunity to wish you every happiness during the rest ofthe year 2001 and we appreciate the opportunity ofbeing ofservice to you. "i?' espouse Svsrnmso GREG unfit PRESIDQ